Customer onboarding
They’ve said yes! Now it’s time to prove they made the right choice. That first touchpoint shapes everything. A rocky start creates doubt, but a smooth, thoughtful onboarding experience builds trust, loyalty, and long-term fans. I’ll make sure your customers feel good from day one.
How do you know you’ve gotten the onboarding process right?
If you never hear from them.
Review
I’ll review your onboarding setup to make sure it’s smooth and easy for you and your customers.
set it up
I will set up your onboarding system, automate it, and test it with ease and retention as the goal.
Ongoing
Want white-glove service? I will personally onboard your customers and keep them happy.
Why me? 12 years ago, my fellow entrepreneurs and creatives hired me for marketing, but what they got was a Customer Success Manager.
This role didn’t exist back then. I created it at the request of my clients, and I provided support for whatever tool they wanted to use.
As a tech teacher and marketing expert, I speak to people in a language they understand.
And of course, I sprinkle in the bonus knowledge that really helps them thrive. I naturally spot opportunities for growth and ways for people to leverage tools for impact.
I will learn your product fast and ensure your customers use it successfully.
